VERELIEF HELP CENTER
Can you overstimulate the Vagus Nerve?
How Does Breathing Work with the Device?
How Long do the Electrodes last?
The product stings and is painful when I use it... What am I doing wrong?
What if I can't feel the device?
What is the best protocol to use?
Who will benefit from the Mini vs Prime
Why do you have to replace the electrodes?
What is the difference between VeRelief Prime and VeRelief Mini?
Why are you doing this on the side of the neck?
You've got questions?
We've got answers.
Your questions matter. Explore answers about VeRelief here. From functionality to design, we've got you covered. Can't find your query? Reach out - we're here to help. Email us at support@hoolest.com anytime.
VeRelief Prime & VeRelief Mini
What is VeRelief for?
VeRelief is for anyone who feels like they're "stuck" in a stress response.
It is a drug-free rapid relaxation product that turns "off" the "fight or flight" signal the brain sends to the body via vagus nerve stimulation.
This helps people get back to a calm and focused state faster than meditation, safer than pills or substances, and with incredible convenience and ease of use.
Stress keeping you awake at night? Can't recover from a stressful experience? Anxious before a major event?
VeRelief was built for you.
How long does the relaxation last?
Once you dampen the fight or flight signal, most people are able to maintain that sense of calm and focus for hours at a time without any additional aids.
Results will vary and will depend on the immediate situation you are in.
VeRelief is safe and there are no known risks to using the device several times per day.
How many times per day should it be used?
You can safely use VeRelief several times per day. If you are new to vagus nerve stimulation, we recommend starting with 1-2 applications per day at a low intensity level.
Once you are comfortable with how it works, we recommend using it as high as you can tolerate as often as you feel necessary.
A single session should last 2-10 minutes, depending on how you feel.
How does this feel?
The physical sensation you get from the device is most commonly described as a "buzzing" or "tingling sensation" throughout the ear. Some describe it as a "massage from the inside out."
After using for a full session, you should feel a deep sense of calm that comes over you as your body gets back to a balanced state.
Are there any long-term effects?
Over thousands of tests in the last couple decades, no meaningful differences in safety and tolerability between active and placebo stimulation have been observed with auricular nerve stimulation.
Has this been extensively tested? Are there clinical studies?
There are many vagus nerve stimulators that use the same technology as VeRelief that have been cleared by the FDA. The highest output cleared by the FDA is currently 55mA. VeRelief uses a gentler, yet still effective, output of up to 16mA.
Hoolest has conducted 3 IRB-approved and placebo controlled studies across hundreds of people, compliant with FDA regulations, and demonstrated that VeRelief is safe for patients experiencing moderate to severe state-anxiety.
See our Research page or contact us to learn more.
How do I know this will truly work for me? Do you stand by your product with a money back guarantee?
The goal of our website and other marketing channels is to simply provide you with enough information so you can make an informed decision. You can either walk away, or you can purchase the VeRelief product.
If your goal is to get to a place in life of more control over your stress responses, we recommend purchasing the VeRelief product. If you don't get peace of mind, a sound sleep, or a boost in your performance under pressure in 60 days from your purchase, we'll give you every penny back. Either way you get relief!
We also offer a 1 year warranty on all product purchases.
What are the side effects
While side effects are rare, they are not harmful but can still cause discomfort.
The most common side effect is skin irritation or discomfort during treatment. If the sensation is not comfortable, you should stop using the VeRelief device and use it at a lower setting after 24 hours.
Who should use this product?
The VeRelief product is an excellent tool for any individual without time to practice long meditations but need an effective drug-free tool to calm themselves quickly.
How Does VeRelief Work?
VeRelief uses a technology called Transcutaneous Electrical Nerve Stimulation (TENS). This is a method that applies small electric currents to the skin over a nerve for the purpose of activating a neurophysiological response.
VeRelief electrically activates the vagus and great auricular nerves on the neck and around the ear area. These nerves communicate with the Medulla in the brainstem, which facilitates the "Fight or Flight" signal the Amygdala sends to the body.
VeRelief disrupts this signal and prevents the body from experiencing the fight or flight response, which helps people feel calm and relaxed quickly.
We recommend using the device daily for a few months to strengthen your vagus nerve response, and then using it on an as-needed basis anytime you experience an acute stress response.
Is electrically stimulating the vagus nerve safe?
Electrical nerve stimulation has been demonstrated to be safe in thousands of patients across hundreds of clinical trials. The most common side effects of electrical nerve stimulation include skin itching or irritation, discomfort during treatment, dizziness, blurred vision, headache, or fatigue, but these side effects are typically very mild, infrequent, and subside quickly upon removal of the treatment.
There are many electrical nerve and vagus nerve stimulation devices on the market, with one being FDA cleared with output current value of over 55mA. VeRelief uses an output of less than 16mA, which is substantially less than the output of other FDA-cleared nerve stimulation devices. Hoolest has also conducted 3 IRB approved sham-controlled studies that demonstrated the treatment to be safe and tolerable in patients experiencing moderate to severe state-anxiety.
What are the recommended protocols?
General Recovery Protocol
Use the device for 10 minutes while sitting in a comfortable position. This will shift the nervous system out of "fight or flight" to help you feel more calm and will allow your body to be more receptive to other healing modalities.
Rapid Stress Recovery Protocol
Use the device for 2-5 minutes with the breath synchronization mode. This mode guides you to a slow paced breathing technique, which when combined with auricular vagal stim offers an extremely fast calming effect.
Who should NOT use this product?
The following people should not use the VeRelief products:
- People with sensitive skin who react poorly to common skin products like sunscreen, lotions, oils, etc.
- People with skin wounds in the target region around the neck
- Pregnant women
- People under the age of 18
- People who react poorly to the idea of electrical stimulation of any kind
- People with metal implants in the head or neck
- People with extremely sensitive skin
- People extremely sensitive to external stimuli
- People living with chronic mental health disorders like anxiety
- People with a history of seizures
- People with abnormal cranial nerve or other neurological findings or symptoms that would require prompt medical attention
- People with recent or facial trauma (less than 3 months)
- People who have had surgery to cut the vagus or great auricular nerve in the neck.
- Recent stroke victims
Can multiple people use the same electrode gels?
Yes
How long does one electrode gel pair last?
The lifespan of each pair of electrode gels can vary based on several factors.
For VeRelief Prime:
If you use the electrodes occasionally and store them with the provided cap in a humid environment, each pair should last up to one month.
If the electrodes are used multiple times daily by different people in a dry environment, expect them to last up to two weeks.
For VeRelief Mini:
The electrodes for the VeRelief Mini are expected to last about 7 days.
How long do I have to hold the device in place to get the effect?
It is recommended to hold the device in place for at least 1 minute on each side of the neck to get the minimal calming effect, and at least 5 minutes on each side of the neck to get the maximum calming effect.
To get the maximum effects from vagus nerve activation, we recommend using the VeRelief everyday for a few minutes per day as part of a daily wellness routine. Daily vagus nerve activation will lead to reduced sympathetic output over time, improved ability to respond naturally to stressful situation and events, and can help reduce the risk of developing chronic conditions.
Can you get desensitized to vagus nerve stimulation?
There have been no reports of someone becoming desensitized to the VeRelief products or auricular vagus nerve stimulation in general. However, it is possible that over time you may need to turn up the intensity to get the same therapeutic effects as when you first started.
Electrical nerve stimulation is non-addictive and there have been no reports of anyone ever developing a dependence to auricular vagus nerve stimulation technology.
Is it safe to use on children?
VeRelief is not indicated for anyone under the age of 18. However, electrical nerve stimulation is a common modality used in the pediatric population in the fields of functional neurology, applied kinesiology, chiropractic, and other fields. You should consult with a certified nerve stimulation specialist such as a functional neurologist to find out if VeRelief can safely be used on your child.
Shipping & Returns
Do you offer any discounts?
We don’t discount Hoolest products and haven’t yet. But may in the future.
How fast are your shipping times?
We offer 1 to 3-day shipping within the continental United States. And 5 to 15 business days for international orders.
My tracking number isn’t working / I’m not sure where my order is.
We’re happy to help! Please email support@hoolest.com and we’ll track down your order or make it right.
I put the wrong address, what do I do?
We can fix this! Please email support@hoolest.com and we’ll get this fixed.
My package arrived damaged, what do I do?
Every problem has a solution. Please email support@hoolest.com and we’ll address this
issue.
TRY RISK-FREE
If you don't fall asleep faster or experience a calm that makes a meaningful impact in your life in your first 60 days, return the device for a full refund.